Coronavirus Update Lead Scotland Services

Last updated 19/08/2021, 11.20 am.

Coronavirus carries a high risk of harm. We are slowly phasing back to a blended approach, risk assessing our activity. Please check back to this page for updates about future changes. 

• HELPLINE: Our helpline is open as usual.
• REMOTE: Staff members and volunteers can offer everyone remote support by phone, text, email, online and by post.
• OUTDOORS: Staff and volunteers can meet people outdoors, risk assessed on a case by case basis. Keeping me and my volunteer safe outdoors.
• INDOORS: Some indoor meetings are now possible with our staff and volunteers risk assessed on a case by case basis. Indoor meeting guidelines.
• HOME: We are not offering in person home visits at this time. 
• IT LOAN: Our IT loan scheme is open.

In April 2021 we surveyed learners about our future services: 5% said they’d like remote only services, 25% said face to face only, 70% said a blend of face to face and remote. 

One learner said, “Having experienced Lead Scotland pre COVID and during it I think what you are doing is incredible.” We are doing our best, trying to deliver the best quality services that we can whilst keeping people safe. Thank you for your support.

Please contact your Coordinator about telephone or online support or call us at head office on 0131 228 9441.

• Up to date information from NHS Inform and Scottish Government
• YoungScot’s Coronavirus information for young people
• 0800 111 4000. For members of the public who do not have access to the internet, the Scottish Government have opened a helpline where individuals can access the support for getting food, medicine and emotional support. 

We want to use our knowledge to help the public during this difficult time. We’ve developed:

• Free Online Learning Resources
• Covid-19 Impact on Student Funding FAQ Factsheet (PDF)
• Covid-19 Impact on Student Funding FAQ Factsheet (Doc)