National Disabled Students’ Helpline and Information Service

Freephone Helpline : 0800 999 2568

Mondays, Wednesdays and Thursdays: 2pm to 4pm

Tuesdays and Fridays: 10am to 12pm

If you call outside of these hours please leave a voicemail and we’ll get back to you when the helpline opens again or send us an email to:

The service is open to disabled people who live in Scotland, their friends and family, and to people who care for, work with or support disabled people who live in Scotland.

For calls related to disabled people living in England, please call the Disability Rights UK Disabled Students’ Helpline on 0330 995 0414.

BSL users can get in touch with us by using Scotland’s British Sign Language Interpreting Video Relay Service (VRS), Contact Scotland. Available to any BSL user with a smartphone or desktop PC, with a webcam, and the Contact Scotland app.

Contact Scotland logo

You can also send us an email with your enquiry to

Lead Scotland’s Helpline and Information Service provides information and advice on a range of issues, including:

  • Applying for educational courses and training programmes
  • Information on community learning opportunities
  • Sources of funding for disabled learners
  • Support for disabled learners in a range of learning environments
  • Support and funding for carers
  • Information regarding disabled people’s rights in post-school learning under the Equality Act
  • Signposting to specialist sources of support
  • and much more…

Read some of our Helpline case studies to get an example of how the helpline might be able to support you.

Have a look at our online guides related to disability and education for information you might find useful.

The useful links page of our website provides a list of organisations that can offer information, support and advice in a variety of ways you might find helpful.

Please read our Privacy Statement to learn about how we collect, use and store any personal information you provide when you contact us and access any of our services, including the helpline.

Disclaimer: Lead Scotland is not a law firm, we do not engage in the practice of law and we do not give legal advice. You are advised to see your own legal counsel for any legal issues. Lead Scotland provides links to other websites. Lead Scotland is not responsible for the content of external websites. Lead Scotland is not liable for any damages arising from the use or inability to use the guidance that we provide. Lead Scotland is not liable for any action or decision taken as a result of using our helpline and information service.