Freephone Helpline : 0800 999 2568
The helpline is currently closed and will re-open on Monday 6th January. There will be cover via email on Monday 23rd and Tuesday 24th December and Friday 3rd January if you query is urgent.
Mondays, Wednesdays and Thursdays: 2pm – 4pm
Tuesdays and Fridays: 10am – 12pm
If you call outside of these hours please leave a voicemail and we’ll get back to you when the helpline opens again.
The service is open to disabled people who live in Scotland, their friends and family, and to people who care for, work with or support disabled people who live in Scotland.
For calls related to disabled people living in England, please call the Disability Rights UK Disabled Students’ Helpline on 0330 995 0414.
BSL users can get in touch with us by using Scotland’s British Sign Language Interpreting Video Relay Service (VRS), Contact Scotland. Available to any BSL user with a smartphone or desktop PC, with a webcam, and the Contact Scotland app.
You can also send us an email with your enquiry to firstname.lastname@example.org
Lead Scotland’s Helpline and Information Service provides information and advice on a range of issues, including:
Read some of our Helpline case studies to get an example of how the helpline might be able to support you.
Have a look at our online guides related to disability and education for information you might find useful.
The useful links page of our website provides a list of organisations that can offer information, support and advice in a variety of ways you might find helpful.
Please read our Privacy Statement to learn about how we collect, use and store any personal information you provide when you contact us and access any of our services, including the helpline.