Free Telephone Helpline and Information Service

Freephone Helpline : 0800 999 2568

Please note we are operating temporary compressed hours at the moment which are:

Monday and Wednesday 2pm-5pm and Thursday 2.30pm-5.30pm. If you call outside these hours please leave a voicemail and we will get back to you within the opening hours.

BSL users can get in touch with us by using Scotland’s British Sign Language Interpreting Video Relay Service (VRS), Contact Scotland. Available to any BSL user with a smartphone or desktop PC, with a webcam, and the Contact Scotland app.

Contact Scotland logo

You can also send us an email with your enquiry to

Lead Scotland’s Information Service provides information and advice on a range of issues, including:

  • Applying for educational courses and training programmes
  • Information on community learning opportunities
  • Sources of funding for disabled learners
  • Support for disabled learners in a range of learning environments
  • Support and funding for carers
  • Information regarding disability equality and discrimination
  • Signposting to specialist sources of support
  • and much more…

 Our information service is open to all disabled people across the whole of Scotland and to people who work with or support disabled people.

Read some of our Helpline case studies to get an example of how the helpline might be able to support you.

Have a look at our online guides related to disability and education for information you might find useful.

The useful links page of our website provides a list of organisations that can offer information, support and advice in a variety of ways you might find helpful.

Please read our Privacy Statement to learn about how we collect, use and store any personal information you provide when you contact us and access any of our services, including the helpline.